Privacy Policy

This Privacy Policy explains how Rina Waves collects, uses, shares and protects personal information when you visit our website, submit a charter request or communicate with us about yacht charter, brokerage and concierge services.

Please read this policy carefully. By contacting Rina Waves or submitting information through our request form, you acknowledge that your information will be handled as described below.

Rina Waves is a yacht charter concierge & brokerage company. We help clients source suitable yachts and coordinate premium concierge services around private yacht charters.

We may collect information you choose to provide, including your name, email address, phone or WhatsApp number, preferred destination, travel dates, number of guests, budget range, yacht preferences, concierge requests and any other information submitted through the request form or shared during communications with us.

We may also collect basic technical information about website usage, such as browser type, device information and pages visited, where such collection is enabled by standard website functionality or future analytics tools.

Rina Waves uses personal information to respond to inquiries, prepare charter and concierge proposals, coordinate services, communicate with clients, manage service requests and maintain appropriate business records.

We may also use your information to improve our client experience, understand requested destinations and services, and follow up on active or previous charter conversations where appropriate.

We may share relevant details with yacht owners, charter operators, brokers, captains, crew, concierge partners, transfer providers, VIP airport providers, restaurants, beach clubs, provisioning partners and other service providers only when necessary to handle your request or coordinate requested services.

Rina Waves does not sell personal data. We do not share your information for unrelated third-party marketing without your permission.

If you provide your email address, phone number or WhatsApp number, Rina Waves may contact you using those channels regarding your charter request, concierge planning, proposals, confirmations and related service updates.

You may ask us to stop non-essential communications at any time, although we may still need to contact you about an active request or confirmed service.

Our website may use essential cookies or similar technologies needed for basic website operation. If analytics, advertising tools or Meta/Facebook tools are added later, this Privacy Policy should be updated accordingly to explain what is collected, how it is used and what choices are available to visitors.

We retain personal information for as long as reasonably necessary to respond to inquiries, prepare proposals, coordinate services, comply with legal or accounting obligations, resolve disputes and maintain business records.

When information is no longer needed, we will delete it or keep it only in a form that no longer reasonably identifies you, where practical.

We use reasonable organizational and technical measures designed to protect personal information against unauthorized access, loss, misuse or disclosure. However, no website, email, messaging platform or internet transmission can be guaranteed to be completely secure.

Yacht charter and concierge requests often involve international destinations and partners. Your information may be transferred to, accessed from or processed in countries outside your place of residence when necessary to prepare proposals, confirm availability or coordinate requested services.

Depending on your location, you may have rights to request access to, correction of, deletion of or restriction of certain personal information. You may also have the right to object to certain processing or request a copy of information you provided.

To exercise privacy rights, please contact us using the email address below. We may need to verify your identity before responding to a request.

Rina Waves services are intended for adults arranging private yacht charter and concierge services. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements or business practices. The Last updated date at the top of this page should be revised whenever the policy changes.

For questions about this Privacy Policy or how Rina Waves handles personal information, please contact us by email at hello@rinawaves.com, by phone at +45 32 33 09 64, on WhatsApp at +351 912 538 392, on Instagram at @rina__waves, or through our official website at rinawaves.com.